Complaints Resolution

If you need to contact us about a complaint or raise a concern, you can put it in writing and send it to the following address:

Renaissance Wealth Advisors

GPO Box 3681, Sydney NSW 2001

Email: info@rwadvisors.com.au

Phone: (02) 9222 9555

If you are not satisfied by the resolution or handling of your complaint, you can also lodge a complaint with the Australian Financial Complaints Authority (AFCA):

Australian Financial Complaints Authority

GPO Box 3 Melbourne VIC 3001

Email: info@afa.org.au

Call: 1800 931 678